FAQs

  • Unlimited Potential Basketball strives to offer the highest quality service to our community. To help us continue to provide that level of service we ask that everyone follow UPB rules so that we can all have a positive experience.

    PURCHASED PACKAGES: Once a package is purchased it is non-refundable and non-transferable (to other accounts). Athletes are not able to share credits. It is required that they have their own accounts with their own separate packages. Please note expiration date upon purchasing (12 months from the date of purchase). Anything purchased before March 15, 2020 will not expire due to the Pandemic.

    LATE CANCEL/NO SHOW POLICIES FOR ALL TRAINING:

    • A spot is reserved for every athlete who has pre-booked a class

    • If you cannot attend a session you have booked, you have 24hrs to cancel the class in order to receive the credit back to your account.

    • Any cancellation after the 24 hr window will result in a loss of that credit from your package.

    THE WAITLIST:

    • When classes are full athletes can be added to the waitlist.

    • If a spot becomes available your athlete will be added to the class.

    • You are responsible for all classes you are added to from the waitlist - the 24 hr cancellation policy still applies! Be sure to change or cancel at least 24 hrs prior to class time to avoid penalty.

    • If you no longer want a spot in the class, please remove yourself from the waitlist 24 hrs in advance of the class. If you are added to the class and fail to remove yourself in time, you be subject to our late cancel policies.

    • Please make sure you are subscribed to class confirmation emails from us to receive waitlist notifications!

    CAMP CANCELLATION POLICY:

    • UPB will credit an athlete’s account if they cannot attend camp due to sickness or injury provided the cancellation is done 12 hours before the camp. Otherwise UPB will not provide a refund, no exceptions.

    SPECIAL COVID CANCELATION POLICY:

    • If your athlete has or has been exposed to the Covid-19 please notify our staff immediately to cancel without any penalty.

  • If you have multiple athletes attending UPBasketall, please note that they are required to have their own separate accounts with their own separate packages.

    The MindBody system gives you the option to “add a family member,” but we recommend to create a whole new separate account for your other athletes. You can use the link below for create an UPBasketball account:

    https://clients.mindbodyonline.com/classic/ws?studioid=700786&stype=-2&subTab=info

  • No.

    Athletes are not able to share credits. It is required that they have their own accounts with their own separate packages.

  • For rentals, please email our Director of Operations, Ruta (info@upbtraining.com)

  • In the skills sessions, we go over ball handling, footwork, attack moves, passing, finishes, jumpers, and overall basketball IQ building

  • K-3rd Grade:

    • Mondays 5-6pm Train and Play

    • Tuesdays 5-6pm Train and Play

    • Thursdays 5-6pm Skills Session

    • Sundays 10-11am Train and Play

    4th-8th Grade:

    • Tuesdays 6-7pm Train and Play

    • Wednesdays 5-6pm All Girls Session

    • Wednesdays 6-7pm Shooting Session

    • Saturdays 10-11am Train and Play

    • Sundays 11-12pm Train and Play

    • Sundays 12-1pm All Girls Session

    • Sundays 12-1pm Shooting Session

    8th-12th Grade:

    • Sundays 1-2pm Train & Play

    • Sundays 2-3pm Shooting Session

    4th-12th Grade:

    • Thursdays 6-7pm Skills Session

    • Saturdays 11-12pm Shooting Session

    • 1 Session: $50

    • 3 Sessions: $135 ($45 each)

    • 5 Sessions: $200 ($40 each)

    • 10 Sessions: $340 ($34 each)

    • 15 Sessions: $480 ($32 each)

    • *First 10 Pack Special: $320 *($32 each)

    • *First time drop in: $30

  • The biggest difference between the Train and Play class versus the other classes is for the last 20 minutes of the class, your athlete will play in live scrimmages against their peers and get to have a feel for a real game. They will be able to play what they learned in the first 40 minutes to real game situations.

  • We provide basketballs at the facility but your athlete can always bring their own. We also have a water fountain in the facility but encourage your athlete to bring their own water bottles. We please ask that athletes are in athletic gear ready to get to work!

  • Your athlete can benefit from both the private and group training sessions. In private training, it is more detailed and in depth as the coach's eyes are on your athlete for one hour and the coach can easily identify certain areas of skills your athlete can work on. Athletes will also get more reps in. Group training sessions are beneficial for your athlete because they will be working in groups and they can learn from their peers. Kids can develop their communication skills and create friendships with other athletes who attend these sessions.

  • We believe your athlete is always ready for private training. If your athlete is dedicated to improving their game and takes the game seriously, they will benefit greatly from a one on one training session!

  • Private training sessions are booked via email with our Director of Basketball Operations, Ruta. (privatetraining@upbtraining.com) You and Ruta will coordinate on a day and time that works best for yours and/or your athlete’s schedule! Click here for more information on private training.

  • Yes, we do! Click here for more information.