Introducing UPB’s Front Desk Associates: Alyssa Smith and Karla Mora

Introducing UPB’s Front Desk Associates: Alyssa Smith and Karla Mora

February 09, 2023

By Madisen Carter

Unlimited Potential Basketball is excited to introduce its newest Front Desk Associates, Alyssa Smith and Karla Mora! Both Smith and Mora have recently joined the team, and we are excited to see all of the positive and welcoming energy they bring into the facility. 

Alyssa Smith has grown up around the game of basketball as her grandfather, father and two brothers played the sport. To follow in the family tradition, Smith played basketball herself until she got into high school when she specialized in playing club soccer. 

Smith has been around the UPB Training Facility since 2018 as she and her younger brother, Brady, trained together at the gym until she decided to focus on soccer. She has stayed connected to UPB as her brother continued to train at the facility and was even a summer intern. When the front desk associate position opened, Smith applied while already being familiar with UPB’s community and the way the gym operates.

“All the people here seemed super fun to work with… And I know how to play [and] I know [the game of] basketball,” Smith said. “The environment is just fun to be around.”

Smith is currently a junior at Burlingame High School and has hopes of becoming a prosecutor when she is older. After she graduates in 2024, she has hopes of attending Arizona State University to continue her education and to pursue her career goals.

Karla Mora grew up playing soccer, but admitted she was never too interested in the game of basketball. She explained that learning about the game intrigued her, and that was one of the reasons why she wanted to join the UPB Team as a Front Desk Associate.

Mora was introduced to UPB’s name through its former neighbor UPPilates, as she was interested in taking a Pilates class. Later on, when she saw the job posting on LinkedIn and read the description, she recognized the name and thought UPB would be a nice fit for her and a good company to work for. 

“One of the things that excites me to work at UPB [is watching and] learning a lot about basketball,” Mora said. “I’m [also] looking forward to getting [to know] more about the kids, and just making them comfortable when they walk in [the gym.”]

Another reason why Mora is enthusiastic about working at UPB is because she hopes to have her own business one day, and she is looking forward to learning more about running a business from UPB’s CEO Bianca Turner and Chief Training Officer, Packie Turner. She is currently a sophomore at Menlo college, and is set to graduate in May of 2025 with a degree in accounting and finance.

Smith and Mora will be the first faces our clients will see as they walk into the facility. They are responsible for answering any questions clients may have, checking clients in to their sessions, and making sure every athlete has a great experience at UPB right when they walk through the door. We are happy to have them as part of the UPB Family!




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